Privacy Policy

When you request a quote or contact us, we may collect your name, phone number, email address, city or ZIP code, vehicle year, make, model, VIN, service details, and photos or documents you choose to provide.

During a job, we may also collect information needed to verify ownership or authorization, prepare an invoice, document the work performed, and maintain required business or security records.

• Respond to quote and service requests
• Confirm vehicle coverage, pricing, parts, and availability
• Schedule, perform, document, and invoice authorized work
• Verify vehicle or property ownership and help prevent fraud
• Protect our customers, technicians, and business

Website form submissions are processed by FormSubmit and delivered to our business email. Our website hosting provider and other necessary service providers may process limited information to operate the site and deliver your request.

We do not sell your personal information. We may disclose information when reasonably necessary to complete authorized service, comply with law, prevent fraud, or protect safety and legal rights.

Please send only information relevant to your service request. We retain records only as reasonably needed for customer service, verification, invoicing, business records, dispute prevention, and legal compliance. Retention time may vary by record type.

We use reasonable safeguards, but no website, email, or online transmission can be guaranteed completely secure. You may request correction or deletion of information that we control, subject to records we must keep for legitimate business, security, or legal purposes.

For privacy questions, call (901) 645-0941 or email keybrotherslocks@gmail.com.